OSCM Volume 7 Issue 2 2014


1. Cover
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OSCM Team

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2. Table of Contents Vol 7 No 2, 2014
i-iv
OSCM Team

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3. Indian Perspectives on Supply Chain Management: A Special Issue
38
Bhimaraya Metri, I Nyoman Pujawan

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4. Supply Chain Management Practices in Printing Industry
39-45
G.V.R.K. Acharyulu

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5. A Fuzzy AHP Approach for Supplier Selection
46-53
Abhijeet K. Digalwar, Atul Borade, Bhimaraya Metri

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6. Development of HospitalQual: A Service Quality Scale for Measuring In-patient Services in Hospital
54-63
Ramaiah Itumalla, G.V.R.K Acharyulu, B. Raja Shekhar

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7. An AHP Model Approach to Supply Chain Flexibility: A Case Study of Indian FMCG Firm
64-69
Rohit Kr Singh , P. Acharya

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8. Examining the Structural Relationships of Service Recovery, Customer Satisfaction and Image in Online Retailing
70-78
Suresh Kandulapati, Raja Shekhar Bellamkonda

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9. Knowledge Management and Supply Chain – A study in Indian Perspective
79-88
Viqar Ali Baig, Javaid Akhter, Mohd Shahid, Akeel ur Rehman

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