The journals in the list below have been accepted for publication in Operations and Supply Chain Management: An International Journal. We are currently in the process of assigning each of these entries into our upcoming issue. Once published, you can access the corresponding article for free through our repository. Please feel free to contact us via Contact Us page or our email for any inquiries.
1. The Influence of Supply Chain Process Integration on Firm Performance Author(s):
Yaw Agyabeng-Mensah (Dalian Maritime University, China),
Esther Nana Konadu Ahenkorah (Regent University College of Science and Technology, Ghana)
Today’s competitive business environment has caused firms to abandon the use of traditional ways of improving performances. This has resulted in the search for many drivers of performance by both academicians and practitioners. This study examines the impact of supply chain management information systems on supply chain process integration and tests both individual and collaborative effects of supply chain process integration, customer satisfaction, and competitive advantage on the performance of firms. A survey was conducted using 275 supply chain and logistics managers who work in small and medium enterprises in Ghana. The data is collected using structured questionnaires. The explicit relationships between supply chain management information systems, supply chain process integration, customer satisfaction, competitive advantage and firm performance are proven using smartpls 3.2.8. The results suggests that the supply chain management information systems positively and significantly influences supply chain process integration. Again, the findings suggest that supply chain process integration, competitive advantage and customer satisfaction combine to significantly influence performance of firms. This is an indication that supply chain process integration instantaneously creates both customer satisfaction and competitive advantage, which reflects in the firm performances.
2. The First Half-Century of Decision Modelling for Substitutable Products: A Literature Review and Bibliographic Analysis Author(s):
Gaurav Nagpal (Birla Institute of Science and Technology, Pilani, India),
Udayan Chanda (Birla Institute of Science and Technology, Pilani, India),
Himanshu Seth (Birla Institute of Science and Technology, Pilani, India)
Due to the resource constraints of the factors of production (land, capital, capacity, etc.), the firms have to rationalize the assortment of products that they deal in. In such a situation, a consumer whose requirement for a preferred product may not get served from the existing inventories with the seller, may go for some other alternative product. A lot of research work in the past has been done on this demand substitution and its implications upon the assortment optimization, inventory optimization and price optimization. The first work on modelling for substitutable demand is attributed to 1970. Considering the same, the authors decided to do a review of the half-century of work on the modelling for substitutable products. The paper gives a detailed analysis of the published research articles around demand substitution and also discusses the achievements of the existing research. The article also gives a few possibilities of the future extensions to this body of knowledge on the management of substitutable products.
3. Demystifying The Dabbawallahs: India’s lean food delivery operations explained with operations management practices Author(s):
KUMARAGURU MAHADEVAN (Central Queensland University, Australia)
The Dabbawallahs has been delivering home-cooked lunches to office workers in Mumbai, India, since 1890. There is a lot written about their success that the led to six sigma certification of their flawless service. Some authors have contradicted this certification. On the contrary, there may be other factors that keep the Dabbawallahs in the limelight. However, there are inadequate discussions about which aspects of their operations underpin their success. This research revealed that Dabbawallah operations could be interpreted with various concepts and theories. They include organisational culture, operations management tools, theories, operational strategies, techniques (JIT), and tools (LEAN and SMED). Moreover, Dabbawallahs are a cultural icon in Mumbai powered by their branding. However, it not clear which of the concepts, practices, and theories impacts the Dabbawallah operations. The author conceptualised the “Dabbawallah four forces” model incorporating four components: cultural branding; organisation culture; strategy; and six sigma based on LEAN tool (PDCA). The cultural branding is the inertia in the food delivery operations that leads to achieving six sigma or operational excellence which in turn further powers its branding. Overall, the Dabbawallahs run a LEAN food delivery operations powered by its branding and are teaching big corporations about simplicity.
4. Integration of Radio Frequency Identification Technology in Supply Chain Management: A Critical Review Author(s):
Palesa Kgobe (University of Johannesburg, South Africa),
Paul A. Ozor (University of Nigeria Nsukka, Nigeria)
Innovative technological devices has gained popularity with many organisations in search of operations and quality improvements. The introduction of certain technologies in supply chain management enhances and increases the speed of processes, provides improvement and accuracy in information. Others result in product visibility and a reduction in inventory losses, labour costs and time. This paper critically present a terse account of Radio Frequency Identification Device (RFID) integration in Supply Chain Management (SCM) using literature review analytical research approach. The RFID is a useful tool for effective management of organisations’ supply chain activities and global competitive competencies. The recorded performances are concisely analysed to display an outline of the possible spheres and benefits of RFID adoption. Reports from series of authors claim general acceptability and profitability, to an extent that precludes the invitation of any scepticism. As much as there are key issues identified during RFID technology adoption and utilization, consideration of the driving factors branded by some global organisations was fulfilled. Various approaches and concerns associated with incorporation of RFID by many organisations in SCM is provided. This forms part of an aid in drawing meaningful conclusions about the impact, status and future direction of RFID on SCM.
5. What Can the Brunei Government Do to Encourage Halal Logistics Adoption: Lessons from the Literature Author(s):
Nur Atiqah Md Said (UBD School of Business and Economics, Universiti Brunei Darussalam. Brunei Darussalam),
Mohamed Syazwan Ab Talib (UBD School of Business and Economics, Universiti Brunei Darussalam. Brunei Darussalam),
Li Li Pang (UBD School of Business and Economics, Universiti Brunei Darussalam. Brunei Darussalam)
The role of government in developing a country’s logistics industry is undeniable. Initiatives undertaken by governments have been significant in encouraging the implementation of various logistics service adoption and innovation. Few studies have investigated the role of government in any systematic way – particularly in the adoption of halal logistics. Hence, the purpose of this paper is to determine the measures that the Brunei government could undertake in encouraging halal logistics (HLog) adoption in the country. Using content and narrative analyses of extant logistics management literature that discussed governmental initiatives revealed six measures in the form of regulation, fiscal support, infrastructure and assets, education and research, liberalisation, and exhortation. These measures could be undertaken by the Brunei government to encourage HLog adoption. This paper is among the first to consolidate the measures that could encourage HLog adoption and the very few that reflect on Brunei context.
6. Analysis of Risk Factors for Temperature-Controlled Warehouses Author(s):
Amila Thibbotuwawa (University of Moratuwa, Srilangka),
Ranil Sugathadasa (University of Moratuwa, Srilangka),
H Niles Perera (University of Moratuwa, Srilangka),
Deshan Madhusanka (Emergent Cold Pvt Ltd.)
This paper investigates risk factors associated with temperature-controlled warehouses with the aim of improving long-run performance of cold chains. A risk mitigation strategy is derived through Interpretive Structural Modelling (ISM) and a graphical hierarchy is presented to prioritize the impact levels of the risk factors. The paper also critically examines the contextual relationship between individual potential risk factors associated to temperature-controlled warehouses. The findings provide pathways to predict uncertainties that can lead to operational interruptions in temperature-controlled warehouses alongside expert opinions that lead to the development of risk mitigation strategies. Given its integrated approach considering identification, evaluation, analysis, and risk mitigation in temperature-controlled warehouses, we believe this paper helps to enrich both the practice and the literature. With the profound increase of significance in cold chains within the broader domain of supply chain management, this paper provides inspiration for more research in cold chains and temperature-controlled warehouses.
7. Impact of Organizations’ Internal Green Supply Chain Management on Consumers' Purchasing Behavior for Personal Care Products Author(s):
Soyoun Lim (Sogang University, Korea)
This study examines the impact of organizations’ internal environmental management (IEM), which is one of the important factor of green supply chain management on consumer purchase behavior for sustainable personal care products. This study will provide information useful for managing internal corporate environments as a strategic way to create pro-environmental corporate images. Based on the theory of planned behavior, consumers' green purchasing behavior was measured using attitude, subjective norms, the perceived environmental friendliness of products and their subsequent purchasing behaviors for sustainable personal care products (PCP). The findings suggest that organizational IEM has a positive influence on purchasing behavior for PCP. Thus, corporate disclosure of IEM practices to consumers was found to exert a positive influence on their purchasing behavior. However, there was no significant relationship between the perceived environmental friendliness of products and consumer purchasing behavior. The present study discusses the implications for firms and recommends the integration of IEM and marketing strategy for environmental activities to create a eco-friendly personal care company.
8. A Hybrid Chemical Based Metaheuristic Approach for a Vaccine Cold Chain Network Author(s):
Kanon Sujaree (Rajamangala University of Technology Rattanakosin, Thailand),
Nara Samattapapong (Suranaree University of Technology, Thailand)
One year ago, the coronavirus (COVID-19) virus began spreading around the world. Vaccines have now been developed by a variety companies from different countries. Vaccines must be stored in good condition within cold boxes designed to keep vaccines within acceptable temperature ranges. This paper proposes a hybrid algorithm based on a chemical reaction called Hybrid Artificial Chemical Reaction Optimization Algorithm (HACROA) which has been used to design a vaccine cold chain network in northern Thailand. The scope of this research is to focus on the Office of Disease Prevention and Control Area 1 (Chiang Mai, Thailand). The objective of this research is to rearrange routes to minimize total travel distances. Experiments were conducted to compare the efficiency of the hybrid algorithm with other algorithms in term of the distance. The optimal parameters of the algorithm employed a statistical experiment theory namely full factorial design. Experiment design and analysis were adopted to investigate the factors that affect the performance of this algorithm. HACROA was able to rearrange routes and found a better solution than the other algorithms.
9. ENHANCING SUPPLY CHAIN CAPABILITIES IN AN ETO CONTEXT THROUGH "LEAN AND LEARN" Author(s):
Jenny Bäckstrand (Jönköping University, Sweden),
Daryl John Powell (SINTEF Manufacturing AS, Raufoss, Norway and Norwegian University of Science and Technology, Trondheim, Norway)
In the operations management literature, organizational learning has recently begun to emerge as an important missing link to successful lean transformations. As such, drawing on insights from two case companies in the engineer to order (ETO) industry, we frame the successful enhancement of supply chain capabilities through a lens we call “Lean and Learn”. Continuous improvement without learning is not lean thinking. Thus, lean thinking and practice is, in essence, a process of learning; where problems are identified and solutions are created, analysed, selected, and implemented; resulting not only in improved performance but also in improved capability. Since the ETO industry exhibits project-based production, there seems to be natural barriers and resistance to continuous improvement and learning. By building on the notion that an organization with an improved capability is an organization that has learned, this study examines the link between supply chain capabilities and organizational learning in an ETO context by combining analytical conceptual reasoning with meta-data collected from action research at two case companies. The study contributes to practice by pointing out how supply chain capabilities can be enhanced in an ETO context, and to academia by identifying and offering new knowledge to start filling the research gap between three specific research areas: ETO supply chains, organizational learning, and lean management.
10. Realignment of Product Stewardship towards Chemical Regulations, the Circular Economy and Corporate Social Responsibility – a Delphi Study Author(s):
Sukhraj Singh Takhar (University of Derby, Derby, UK),
Kapila Liyanage (University of Derby, Derby, UK)
Chemical regulations exist to limit and control the amount of hazardous chemical substances being used by industry. Increasing awareness of diminishing natural resources, increasing pollution, and reducing the amounts of harmful waste, has led towards increasing societal and regulatory pressure on industry to change from the traditional closed-loop manufacturing towards the adoption of sustainable materials and open-loop manufacturing systems as part of the Circular Economy. Corporate Social Responsibility (CSR) extends the relationship between industry and society. Product Stewardship (PS) provides a platform for organizations to assess impacts to manufacturing systems ensuring adequate measures are in place to understand, control or limit any impact(s) from manufacturing and using products. The research question answered in this paper relates to understanding the impacts on PS. This paper has been written based on a literature review and Delphi study. The outcomes from this paper will attempt to outline a framework for PS to align with Chemical Regulations, the Circular Economy and CSR.
11. A Multi-Criteria Assessment of Industrial Zones’ Attractiveness Scores in Viet Nam Author(s):
Thanh Duc NGUYEN (Viet Nam Center for Economic and Strategic Studies (VESS), Ha Noi, Viet Nam),
Linh Huong LE (International School, Viet Nam National University, Hanoi, 144 Xuan Thuy, Cau Giay District, Hanoi, Viet Nam),
Linh Thuy Thi BUI (Viet Nam Institute for Economic and Policy Research (VEPR), Ha Noi, Viet Nam)
Since the first industrial zones (IZ) was established more than two decades ago, the number of IZs in Viet Nam has mushroomed to meet the demand of national industrial development. However, it is challenging for enterprises, IZs’ infrastructure developers, policy-makers and other users to assess the competence of IZs for their location decisions due to the substantial number of IZs, the insufficiency of information of IZs, the lack of suitable and reliable ranking methods and the absence of a ready-made ranking of all IZs in Viet Nam. Thus, there is an urgent need to identify precisely the ‘attractiveness’ level of the existing IZs based on their own characteristics or in other words, to make a ranking of IZs nationwide. Toward this purpose, this study applied the multi-criteria analysis method to rank the IZs in Viet Nam. This paper is the first ever to successfully conduct a ranking of IZs in Viet Nam with a database constructed at both macro and micro levels, including local economic environment, accessibility, infrastructure, and financial expenses. The ranking is expected to be a useful instrument for enterprises to choose their locations as well as for IZs’ infrastructure developers to measure the attractiveness levels of their IZs to develop better business plans. Moreover, it can be used as a basis for policy makers in IZs planning in a more reasonable and scientific manner.
12. Strategizing Radio Frequency Identification in the Retail Supply Chains of Pakistan: A Multiple Case Study Author(s):
Sanaa Khayyam (University of Management& Technology, Pakistan),
Asher Ramish (University of Management& Technology, Pakistan),
Khaliq Ur Rehman (Wuhan University of Technology, China),
Aly Raza Syed (University of Management& Technology, Pakistan)
The adoption of enabling technologies in developing countries is still considered as a challenge for the enterprises due to the lack of awareness levels. This study is an effort towards making it easy for the retail sector of developing countries like Pakistan by providing them with the framework for Radio Frequency Identification (RFID) implementation that may be applied in their respective contexts. This paper uses exploratory research design with multiple case study method within qualitative research domain. A detailed and comprehensive framework for RFID adoption and implementation within the developing country scenario is proposed. The proposed framework covers technical as well as non-technical aspects and the dimensions and would be a useful guide for adopting and implementing RFID in developing countries. The study has eliminated gaps in the previous frameworks through the inputs taken from the semi-structured interviews from the retail sector of Pakistan. Interviewees were selected on the basis of purposive sampling. The similar research may be conducted in other industries for any different results. The study would help as a guideline for the retail sector of developing countries to adopt and implement RFID in their supply chains through the application of the framework that may also be customized according to the nature of organization. By using this framework, the overall tracking and tracing of the products can be highly improved. This research will add value to the existing literature as very less research has been performed in the retail sector of developing countries related to RFID implementation.
13. Identifying the relation between a supply chain network’s structure and its overall financial performance Author(s):
Penina Orenstein (Seton Hall University, USA),
Hongfei Tang (Seton Hall University, USA)
We construct a data set using financial performance data spanning forty publicly traded companies across several industry sectors over a three-year time-period to identify key structural features of supply networks. The data set for this study allows us to explore supply chain relationships beyond the first tier. For each network within the data set, we examine the network topology via a number of key structural parameters including node and edge counts, average degree, network diameter, average path length and the power law exponent. We observe that the emergent structure of supply networks is similar (inter-industry), although dominant supply networks are apparent, in some, yet not all of the industry sectors. We then link the structural parameters with financial metrics and observe that higher average degree results in decreased overall financial performance of the supply network. Average degree is indicative of how many connections a firm has. A high average degree implies strong inter-connectivity among the firms in the network. Historical analysis of the data (2013-2015) points to an overall decrease in the average degree, especially at the higher tiers. Our analysis suggests that to increase the overall supply network’s financial performance, a low average degree should be targeted.