List of Forthcoming Journals

The journals in the list below have been accepted for publication in Operations and Supply Chain Management: An International Journal. We are currently in the process of assigning each of these entries into our upcoming issue. Once published, you can access the corresponding article for free through our repository. Please feel free to contact us via Contact Us page or our email for any inquiries.


Handaya (IPB University, Indonesia)

Palm kernel shell (PKS) is a waste of palm oil processing, that has enormous potential to become a green energy resource for industries with thermal conversion. To realize PKS potential as biomass fuel, it is important to build an effective, efficient, and sustainable supply chain model. As with other biomass, PKS supply chain involves collection processes, storage facilities, and a transportation network, which is dynamic and optimizable. Soft systems dynamics methodology (SSDM) has been implemented in this study, by which its key feature of system dynamics is recognized as one of the most ideal modeling techniques for studying such complex and multivariate system. We demonstrate how to apply SSDM in analyzing and designing a sustainable supply system of PKS through mathematical modeling and simulations, which capture the long-term effect of and the interactions among supply chain design variables and parameters. The simulation results show that the proposed supply chain model would be able to deliver continuous availability of PKS at the end customer side by achieving the goal of minimum 95% customer production level despite decreasing PKS generation rate from the source and increasing other consumption rate. Furthermore, decision makers can identify and implement necessary changes and recommendations to improve the existing supply chain system. The application of soft systems dynamics approach in biomass supply chain will enable greater use of green energy for continuous industrial purposes.

2. Exploring performance deficits in the fish feed supply chain of Bangladesh

Imranul Islam (University of Copenhagen, Denmark ),
Max Nielsen (University of Copenhagen, Denmark ),
Birgit Schulze-Ehlers (University of Göttingen,Germany.),
Badiuz zaman (Patuakhali Science and Technology University, Bangladesh)

Fish farmers in Bangladesh have many issues with the performance of the feed supply chain. The study used the supply chain operations reference (SCOR) model to select the key operational stages of the supply chain and the measurement criteria. The analytical hierarchy process (AHP) prioritized the phases and criteria and developed the expected performance of the feed supply chain. By comparing the expected performance and the perceived current performance, we identified the performance gap in the feed supply chain. The transaction costs were calculated separately. The study found that high costs were the main reason for low performance in the feed supply chain. The reliability of the product quality was also a concerning issue in the chain. Compared to other actors in the chain, dealers are the low performers. The study suggests performance can be improved by developing direct channels between manufacturers and farmers, thereby omitting dealers and concentrating on local raw material production. The study also demonstrated that transaction costs play an important role in the performance of the supply chain. This study is the first to empirically examine this situation, and is innovative in that its examination of the feed supply chain included transaction costs.

3. Forecasting the quality of port infrastructure of Asian port countries: An application of modified Grey GM (1, 1) Model and clustering them using HCA algorithm

Mohammad Kamrul Hasan (Shijiazhuang Tiedao University, China),
Chen Yan-chun (Shijiazhuang Tiedao University, Shijiazhuang, China),
Shengyong Yao (Shijiazhuang Tiedao University, China),
Arifa Parvin Kemi (Budapest University of Technology and Economics, Hungary)

This study is an endeavor to forecast the quality of port infrastructure of Asian port economies. A sample of 32 economies are selected counting the year from 2015-2019. Data are collected from the Global Competitiveness Report. A data forecasting algorithm, modified Grey GM (1, 1) approach, is applied, and finally the economies are clustered with their forecasted values using Hierarchical Cluster Analysis (HCA). The empirical findings demonstrated that there would be change in the quality of port infrastructure in future. Economies with high quality of port infrastructure will be the best performer in future; while the others with poor infrastructure will do better in future as well. The modified Grey GM (1, 1) model showed excellent accuracy and better performance in forecasting the quality of port infrastructure. The contributions of the study are manifolds. Firstly, the forecasting values of each country offer valuable insight to formulate individual policies and strategies. Secondly, the port facilitators and the decision makers would be able to distinguish the higher and the lower performer from the cluster analysis, and focus on the underperformed region undertaking individual measures to improve the quality of their port infrastructure as well. Additionally, it will contribute as a hybrid methodology that the individual country can apply practically in prediction and clustering them to take decision on the quality of port infrastructure for next 5 years. Finally, it will theoretically extend the frontier of knowledge in port infrastructure research.

4. Empirical investigation of mediating role of Six Sigma approach in rationalizing the COQ in service organizations

Yanamandra Ramakrishna (Skyline University College, UAE)

The aim of this study is to investigate the role of Six Sigma and Lean Operations in achieving the minimization of Cost of Quality (COQ) in service sector companies in UAE. The impact of the Lean Operations on controlling and rationalizing various costs related to quality through six sigma approach is studied on these companies listed in Dubai Financial Market. To accomplish this, an empirical research methodology has been adopted by conducting a field survey to collect the data, using a structured questionnaire. Totally 120 questionnaires were approved for analysis out of the total number of distributed questionnaires. The results of the study revealed the need for application of six sigma approach in service sector companies to improve the quality of services and for achieving the rationalization of costs related to quality. The study also revealed very interesting aspects related to lean and six sigma in service sector companies. Based on these findings, a number of suggestions and recommendations were made. These include the need to create an awareness about the theoretical concepts and practical implications of six sigma, lean management and total quality management. The need to adopt a professional methodology to implement these concepts in service companies listed in Dubai Financial Market is also recommended through this study.


M.T.D. Malsinghe (Sri Lanka Institute of Information Technology, 10115 Malabe, Sri Lanka),
M.H.A. Gunathilaka (Sri Lanka Institute of Information Technology, 10115 Malabe, Sri Lanka),
I.P.C. Dinesh Bandara (Sri Lanka Institute of Information Technology, 10115 Malabe, Sri Lanka),
A.I. Wijerathne (Sri Lanka Institute of Information Technology, 10115 Malabe, Sri Lanka),
Nagalingam Nagendrakumar (Sri Lanka Institute of Information Technology, 10115 Malabe, Sri Lanka),
W.D.N. Madhavika (Sri Lanka Institute of Information Technology, 10115 Malabe, Sri Lanka)

This paper presents an investigation on operational excellence (OpX) models of sustainable supply chains (SSCs) in Sri Lankan manufacturing organizations during Covid-19 pandemic. This investigation consists of multiple case studies of Sri Lankan manufacturing organizations in following industries: rubber and plastic products, wearing apparels, paper and paper products. Based on a pre-existing OpX model, six Critical Success Factors (CSFs) were identified in terms of SSCs. This research was conducted as an exploratory case study where data is collected through in-depth interviews, company websites/reports. By using a deductive approach, findings of CSFs effecting behaviour of OpX models are displayed. Thematic and Content analysis on the behavior of OpX models in SSCs are non-generalizable beyond this research. The findings display the organization in respect to wearing apparels has a more sustainable approach to better manage their OpX model and more strategic Upper Echelons to gain better strategic outcomes before/during Covid-19 pandemic. The profile of a manager was vital in interpreting OpX models in their organizations. The study outcomes can inform organizations to prime their OpX model for a crisis of Covid-19 magnitude. The effects may be generalized further to other industries. The study describes connectivity of Upper Echelons Theory to OpX models and contributes to literature through a demonstration of CSF behaviours in OpX models of SSCs during the Covid-19 crisis.

6. A Systematic Review on Factors Influencing Container Terminal’s Performance

Fajar Kurniawan (Universiti Malaya, Malaysia),
Nurmaya Musa (Universiti Malaya, Malaysia),
Noor Hasnah Moin (Universiti Malaya, Malaysia),
Taufik Roni Sahroni (Universitas Bina Nusantara)

The container terminal is considered as a supply chain station where freight containers are transferred from the sea into the hinterland or vice versa. Port terminal operators have to brighten up their strategies for increasing port performance in order to compete with other rival marine ports. Technological advances in port operation have created a wide variety of study options for port designers, but little attention has been paid to the fully examine factor influence in port performance from both technical operation and management perspectives simultaneously. The paper aims to substantially review factors that influenced container terminal performances. The authors report a systematic literature review conducted using the method of Preferred Reporting Items for Systematic reviews and Meta-Analyses. 106 published articles have been gathered from Web of Sciences journal databases. The findings of the review classify the domain of the studies into eight main themes such as assignment, scheduling, optimization, strategic management, risk, performance evaluation, information system, and maintenance. The literature review also identified trends of those main themes. Furthermore, the studies found the highest performance cluster of container terminals focused on operation, facility, and equipment. As a conclusion, operation time, container handling time, and quay crane productivity have been identified as the primary elements that influenced container terminal performance.

7. Service Supply Chain (SSC): A Systematic Literature Review (1999-2020)

Asher Ramish (University of Management and Technology, Pakistan)

The purpose of this research is to do a systematic literature review on the field of “service supply chain” taking scholarly articles of top-rank journals from the year 1999 to 2020 making it a first-ever 20 years of comprehensive systematic literature review in the area of “service supply chain”. The research aims to encapsulate the major contributions and themes/concepts in the SSC area and future research directions that could be further researched to advance the field. The research also seeks to review major theories supporting or associated with the SSC domain. The research is based on the methodology of SLR by taking an initial sample of 894 papers using relevant and suitable search keywords, filtering out the unrelated ones using proper criteria, scanning and going through a large number of articles and finally doing a comprehensive analysis on the selected ones taken from Scopus database. The research will greatly help the professionals as it will not only act as a guideline to understand various concepts, but more importantly, they can take advantage of future research directions to take the industry far ahead in strategizing the area of service supply chain management.