@article{Ramakrishna2022,
author = {Ramakrishna, Yanamandra and Alzoubi, Haitham},
title = {Empirical Investigation of Mediating Role of Six Sigma Approach in Rationalizing the COQ in Service Organizations},
journal = {Operations and Supply Chain Management: An International Journal},
volume = {15},
number = {1},
pages = {122--135},
year = {2022},
publisher = {OSCM Forum},
doi = {http://doi.org/10.31387/oscm0480335}
}