Supply chain integration has been a topic of significant academic interest in the operational research discipline for the last few decades. Several scientists have conducted surveys investigating its relationship with operational and / or business performance. The present paper aims to explore supply chain integration on a 360 degree radius, thus, suggesting a Conceptual Framework that accounts for all aspects that have been neglected by most researchers. The introduction of the terminology “3600 supply chain integration” is being attempted on the basis of a literature review that accumulated measures and concepts used in the past into a holistic Conceptual Framework that aims to provide a guideline towards integrating the supply chain processes of a company. The examination of the proposed Conceptual Framework was made with the use of a structure questionnaire. The questionnaire was distributed to a group of Greek manufacturing companies. The empirical data were analyzed using the “Structural Equation Modelling” technique. Results offer both theoretical and empirical evidence.

@article{oscm-2011-387,
  title={The Impact of 360o Supply Chain Integration on Operational and Business Performance},
  year={2011},
  author={D. Chatzoudes and P. Chatzoglou},
  journal={Operations and Supply Chain Management: An International Journal},
  volume={4},
  number={2},
  pages={145--156},
  doi={10.31387/oscm0100068}
}

D. Chatzoudes, P. Chatzoglou (2011). The Impact of 360o Supply Chain Integration on Operational and Business Performance. Operations and Supply Chain Management: An International Journal, 4(2), 145-156. https://doi.org/10.31387/oscm0100068