@article{Daultani2020,
author = {Daultani, Yash and Goyal, Kshitij and Pratap, Saurabh},
title = {An Empirical Investigation of the Relationship between Store Attributes and Customer Satisfaction: A Retail Operations Perspective},
journal = {Operations and Supply Chain Management: An International Journal},
volume = {14},
number = {1},
pages = {100--110},
year = {2020},
publisher = {OSCM Forum},
doi = {http://doi.org/10.31387/oscm0440289}
}