1. OSCM Publications
  2. Volume 16, Issue 1, 2023

Volume 16, Issue 1, 2023

  1. COVID-19, Supply Chain, and Profitability: A Survey Based on an Emerging Economy
    • Samia Shetu
    • Md. Rezaul Karim
    Abstract Full PDF Cite DOI: 10.31387/oscm0520368
    COVID-19 has stunned the whole economy and has been unveiled as a colossal threat to global supply chain management. This paper has tried to assess the implications of COVID-19 on different areas of the supply chain and the profitability of different industries in Bangladesh. The study is based on a questionnaire survey of three major industries of Bangladesh: textile, pharmaceuticals, and banking sectors conducted from December 2021 to February 2022. Descriptive statistics and t-tests for mean differences were used to analyze the data and they are displayed across tables and graphs. It is found that supply chain aspects like raw material, labor, manufacturing facility, import/export, product/service, revenue, and profit are significantly impinged by the pandemic. Furthermore, the supply chain of the manufacturing sector is more affected than that of the service sector, and statistically, significant differences are evidenced between manufacturing industries. The findings and recommendations of this study will have policy implications for regulators, companies, suppliers, investors, and customers. This is a pioneer study to investigate the implications of the pandemic on the supply chain fields.
    @article{oscm-2023-89,
  title={COVID-19, Supply Chain, and Profitability: A Survey Based on an Emerging Economy},
  year={2023},
  author={Samia Shetu and Md. Rezaul Karim},
  journal={Operations and Supply Chain Management: An International Journal},
  volume={16},
  number={1},
  pages={1--15},
  doi={10.31387/oscm0520368}
}
    Samia Shetu, Md. Rezaul Karim (2023). COVID-19, Supply Chain, and Profitability: A Survey Based on an Emerging Economy. Operations and Supply Chain Management: An International Journal, 16(1), 1-15. https://doi.org/10.31387/oscm0520368
  2. Impact of Information Sharing on Trust and Commitment Level in the Supply Chain: Focus on Korea's Three New Core Industries
    • Changjoon Lee
    • Soohyo Kim
    Abstract Full PDF Cite DOI: 10.31387/oscm0520369
    Today’s business environment can be considered a competition of supply chains, not individual enterprise competition. Accordingly, companies have made great efforts to build efficient supply chains to improve competitiveness and secure competitive advantage. Based on this background, this study examined the impact of information sharing, which is an important factor in supply chain management, on two types of trust (cognitive trust and emotional trust) and commitment level. Specifically, this study suggested information sharing as an antecedent factor of cognitive trust and emotional trust and examined the relationship between the two types of trust and commitment level. Data were collected through a survey targeting workers in supply chain-related departments in three major new industries in Korea (automobiles, bio-health, and semiconductors); a total of 214 responses were used for the empirical analysis. By employing a structural equation model for the research model, information sharing was found to positively affect cognitive trust and emotional trust. Furthermore, the two types of trust had a positive impact on the commitment level of companies in the supply chain. Therefore, it is important to build mutual trust to create a sustainable relationship with another party in the supply chain and, for this, it is necessary to understand the importance of information sharing.
    @article{oscm-2023-90,
  title={Impact of Information Sharing on Trust and Commitment Level in the Supply Chain: Focus on Korea's Three New Core Industries},
  year={2023},
  author={Changjoon Lee and Soohyo Kim},
  journal={Operations and Supply Chain Management: An International Journal},
  volume={16},
  number={1},
  pages={17--24},
  doi={10.31387/oscm0520369}
}
    Changjoon Lee, Soohyo Kim (2023). Impact of Information Sharing on Trust and Commitment Level in the Supply Chain: Focus on Korea's Three New Core Industries. Operations and Supply Chain Management: An International Journal, 16(1), 17-24. https://doi.org/10.31387/oscm0520369
  3. Comparison of Cross-Border Reverse Logistics of a Fast Fashion Brand in China
    • Siti Wahab
    • Albert Tan
    • Olivier Roche
    Abstract Full PDF Cite DOI: 10.31387/oscm0520370
    With the advent of "Industry 4.0" and the associated disruption caused by such rapid digital transformation, the logistics industry was able to develop cross-border delivery and increase demand for any given product. However, the risks associated with Cross-Border Reverse Logistics (CBRL) remain largely unexplored, and there is a paucity of research in this area. Hence, this study's objective is to investigate the e-commerce delivery system and CBRL model of a major fashion brand. The study is based on a case study approach comparing the CBRL processes of the Zara official site with one of their main channel partners, Alibaba. Data was collected through archival records, a secondary data bank and interviews with Zara representatives for a deeper analysis. The analysis reveals that both Zara and Alibaba's official sites currently have issues with their CBRL operations. The development of cross-border logistics represents a great opportunity to improve current Zara's and Alibaba's e-commerce platforms business model. In a very competitive market, a lack of a cross-border logistics system could represent a potential loss. Compared to local reverse logistics, cross-border remains at a relatively primitive stage. However, local reverse logistics can provide insights to Zara and Alibaba towards developing and improving CBRL. The case findings lay the foundation for a better understanding of CBRL e-commerce's challenges and support the need to optimize these systems to improve customer service in China.
    @article{oscm-2023-91,
  title={Comparison of Cross-Border Reverse Logistics of a Fast Fashion Brand in China},
  year={2023},
  author={Siti Wahab and Albert Tan and Olivier Roche},
  journal={Operations and Supply Chain Management: An International Journal},
  volume={16},
  number={1},
  pages={25--35},
  doi={10.31387/oscm0520370}
}
    Siti Wahab, Albert Tan, Olivier Roche (2023). Comparison of Cross-Border Reverse Logistics of a Fast Fashion Brand in China. Operations and Supply Chain Management: An International Journal, 16(1), 25-35. https://doi.org/10.31387/oscm0520370
  4. Innovation and Improvement of Curricula for OM and IT Majors in Colleges of Business through Industry Engagement
    • Pinyarat Sirisomboonsuk
    • James Burns
    Abstract Full PDF Cite DOI: 10.31387/oscm0520371
    We propose innovations and improvements of curricula for majors in Operations Management (OM) and Information Technology (IT). New methodologies for optimizing curricula for OM and IT consider the latest needs of employee markets served by these two majors. A holistic, learning-centric approach seeks to increase the capacity of OM and IT students to achieve the future they want. Overlooked subject areas for these curricula often include soft skills, change management, systems thinking, and testing, among others. We use the paradigm of the supply chain to suggest how industry engagement can influence OM and IT curricula. Such content could then be expanded over more than just four collegiate years by including OM and IT course content in high school curricula. We suggest a methodology for employer-driven valuation/grading of every potential and actual course in the OM and IT curricula. We take a holistic, systemic view that will help stimulate and pilot new ideas for OM and IT curricula.
    @article{oscm-2023-92,
  title={Innovation and Improvement of Curricula for OM and IT Majors in Colleges of Business through Industry Engagement},
  year={2023},
  author={Pinyarat Sirisomboonsuk and James Burns},
  journal={Operations and Supply Chain Management: An International Journal},
  volume={16},
  number={1},
  pages={36--46},
  doi={10.31387/oscm0520371}
}
    Pinyarat Sirisomboonsuk, James Burns (2023). Innovation and Improvement of Curricula for OM and IT Majors in Colleges of Business through Industry Engagement. Operations and Supply Chain Management: An International Journal, 16(1), 36-46. https://doi.org/10.31387/oscm0520371
  5. Hospital Supply Chain Management: Cross-Disciplinarity Opportunities in the Post-Pandemic Era and Research Agenda
    • Erika Tatiana Ruíz Orjuela
    • Oscar Rincon-Guevara
    • Wilson Adarme Jaimes
    Abstract Full PDF Cite DOI: 10.31387/oscm0520372
    The COVID-19 pandemic has impacted various aspects of society, and research has been published across different sectors beyond healthcare. This article presents the results of a literature review in Hospital Supply Chain management (HSCM) to identify current and future research areas. The literature review identified four main research themes associated with the scope of HSCM, the flow type, and the approaches employed. The results of this study suggest that COVID-19 is a catalyst for short- and long-term changes that require the attention of researchers, strategies to incorporate 4.0 technologies, and integration of different stakeholders to improve the resilience and sustainability of the Supply Chain (SC) in future pandemic scenarios. This paper provides relevant information to the implementation for future research regarding the management of the HSCM for the post-pandemic period.
    @article{oscm-2023-93,
  title={Hospital Supply Chain Management: Cross-Disciplinarity Opportunities in the Post-Pandemic Era and Research Agenda},
  year={2023},
  author={Erika Tatiana Ruíz Orjuela and Oscar Rincon-Guevara and Wilson Adarme Jaimes},
  journal={Operations and Supply Chain Management: An International Journal},
  volume={16},
  number={1},
  pages={47--61},
  doi={10.31387/oscm0520372}
}
    Erika Tatiana Ruíz Orjuela, Oscar Rincon-Guevara, Wilson Adarme Jaimes (2023). Hospital Supply Chain Management: Cross-Disciplinarity Opportunities in the Post-Pandemic Era and Research Agenda. Operations and Supply Chain Management: An International Journal, 16(1), 47-61. https://doi.org/10.31387/oscm0520372
  6. Strategies to Mitigate Supply Chain Disruptions During COVID-19: The Lived Experience of SC Professionals
    • Loo Saw Khuan
    • Himanshu Shee
    • Tan Suan See
    Abstract Full PDF Cite DOI: 10.31387/oscm0520373
    Drawing on resource dependence theory (RDT), the objective of this study is to empirically explore supply chain disruptions of COVID-19, and suggest strategies to mitigate them. In-depth interviews were conducted with supply chain professionals working in the Electrical & Electronic (E&E) industry in Malaysia. Interviews were analyzed by following seven steps of the van Kaam method. Findings suggest six strategies: global command centre with daily planning cycle to mitigate component shortages; collaboration with suppliers to mitigate glove shortages; assist local suppliers in obtaining permits to mitigate disrupted manufacturing; dual sourcing to mitigate single-sourcing disruptions; collaboration with freight carriers and government agencies to mitigate disrupted freight; and ERP-integrated EDI to mitigate disrupted data sharing. The findings offer strategies for managers to de-risk their supply chains in post-COVID-19 era, and it could be applied further in similar future supply chain disruptions.
    @article{oscm-2023-94,
  title={Strategies to Mitigate Supply Chain Disruptions During COVID-19: The Lived Experience of SC Professionals},
  year={2023},
  author={Loo Saw Khuan and Himanshu Shee and Tan Suan See},
  journal={Operations and Supply Chain Management: An International Journal},
  volume={16},
  number={1},
  pages={62--76},
  doi={10.31387/oscm0520373}
}
    Loo Saw Khuan, Himanshu Shee, Tan Suan See (2023). Strategies to Mitigate Supply Chain Disruptions During COVID-19: The Lived Experience of SC Professionals. Operations and Supply Chain Management: An International Journal, 16(1), 62-76. https://doi.org/10.31387/oscm0520373
  7. Improving Blood Bank Performance in A Decentralised Blood Supply Chain Using Discrete Event Simulation
    • Agus Mansur
    • Iwan Vanany
    • Niniet Indah Arvitrida
    Abstract Full PDF Cite DOI: 10.31387/oscm0520374
    Indonesian Red Cross (IRC) is assigned to operate the blood bank in Indonesia’s blood supply chain system. Due to the system decentralization, the regional blood banks are responsible for providing blood supply in their municipal area. Blood banks need to meet certain performance indicators to minimize shortages and outdated blood bags and generate sufficient income to cover operational costs and organizational development. This research aims to build a blood-bank management model by focusing on a multi-product arrangement and considering the unpredictability of supply and demand. Discrete event simulation was used to model the actual system and evaluate policy options to enhance blood bank performance. The simulation experimentation examines four control variables: supply arrangements based on Fixed Location Service (FLS), Mobile Unit Service (MUS), inventory target, and the setting of output product percentages. This study successfully provided solutions that can enhance the quality and efficiency of blood bank services. In this study, each scenario reveals the trade-off between the extent of the shortage and the level of obsolescence. The regulatory environment where donors are recruited greatly impacts shortages, obsolescence, and net income. Blood bank management must create an optimum targeted service level and revenue expectation to make strategic decisions.
    @article{oscm-2023-95,
  title={Improving Blood Bank Performance in A Decentralised Blood Supply Chain Using Discrete Event Simulation},
  year={2023},
  author={Agus Mansur and Iwan Vanany and Niniet Indah Arvitrida},
  journal={Operations and Supply Chain Management: An International Journal},
  volume={16},
  number={1},
  pages={77--96},
  doi={10.31387/oscm0520374}
}
    Agus Mansur, Iwan Vanany, Niniet Indah Arvitrida (2023). Improving Blood Bank Performance in A Decentralised Blood Supply Chain Using Discrete Event Simulation. Operations and Supply Chain Management: An International Journal, 16(1), 77-96. https://doi.org/10.31387/oscm0520374
  8. Towards Forest Supply Chain Risks
    • Michael Wang
    • Robert Radics
    • Samsul Islam
    • Ki-Soon Hwang
    Abstract Full PDF Cite DOI: 10.31387/oscm0520375
    Forest supply chain has drawn increasing attention worldwide. This paper develops a supply chain risk (SCR) framework in the forest industry. Forest supply chain risk has become an obstacle to gaining competitive advantages and developing sustainable forestry. However, very few studies attempt to investigate SCR in an integrated forest supply chain. It is essential to understand and manage these risks, which may impede the industry’s performance improvement. An extensive literature review, and Delphi study are performed to develop and identify the major forest SCRs. The result has shown that the five types of forest SCRs are recognized. In this study, we extend SCR into the forest sector and contribute to the forest supply chain management literature. Further research is needed to address specific problems associated with types of SCRs and develop appropriate forest SCR mitigation strategies in contexts.
    @article{oscm-2023-96,
  title={Towards Forest Supply Chain Risks},
  year={2023},
  author={Michael Wang and Robert Radics and Samsul Islam and Ki-Soon Hwang},
  journal={Operations and Supply Chain Management: An International Journal},
  volume={16},
  number={1},
  pages={97--108},
  doi={10.31387/oscm0520375}
}
    Michael Wang, Robert Radics, Samsul Islam, Ki-Soon Hwang (2023). Towards Forest Supply Chain Risks. Operations and Supply Chain Management: An International Journal, 16(1), 97-108. https://doi.org/10.31387/oscm0520375
  9. The Role of Logistics 4.0 in Agribusiness Sustainability and Competitiveness, A Bibliometric and Systematic Literature Review
    • Betty Soledispa-Canarte
    • Maritza Pibaque-Pionce
    • Narda Merchan-Ponce
    • Diana Mex Alvarez
    • Jennifer Tovar-Quintero
    • David Escobar-Molina
    • Juan Cedeno-Ramirez
    • Cristian Rincon-Guio
    Abstract Full PDF Cite DOI: 10.31387/oscm0520376
    Firms face several challenges related to sustainability in global logistics operations. In response to this new dynamic, logistics has evolved into what is now known as smart logistics or Logistics 4.0, which has been in constant change for the past 10 years. This evolution has occurred within the framework of Industry 4.0 and has been called to be the pillar that guarantees sustainability in firms through the development and implementation of innovative and disruptive technological solutions. A systematic analysis of the literature related to the role of logistics 4.0 in business sustainability in the agro-industrial sector was carried out. A bibliometric and content analysis was performed on the 56 publications identified from 2015 to 2021 in the Scopus, ScienceDirect and Springer databases. The bibliometric research method used was the joint analysis of keywords using VOSviewer, followed by a content analysis of the selected articles. The bibliometric analysis made it possible to identify that publication in this field is low and growing. Logistics 4.0 contributes considerably to the sustainability of firms in general, and even more to the agro-industrial sector through digital technologies and new business models, allowing the creation of competitive advantages in agro-industrial firms.
    @article{oscm-2023-97,
  title={The Role of Logistics 4.0 in Agribusiness Sustainability and Competitiveness, A Bibliometric and Systematic Literature Review},
  year={2023},
  author={Betty Soledispa-Canarte and Maritza Pibaque-Pionce and Narda Merchan-Ponce and Diana Mex Alvarez and Jennifer Tovar-Quintero and David Escobar-Molina and Juan Cedeno-Ramirez and Cristian Rincon-Guio},
  journal={Operations and Supply Chain Management: An International Journal},
  volume={16},
  number={1},
  pages={109--120},
  doi={10.31387/oscm0520376}
}
    Betty Soledispa-Canarte, Maritza Pibaque-Pionce, Narda Merchan-Ponce, Diana Mex Alvarez, Jennifer Tovar-Quintero, David Escobar-Molina, Juan Cedeno-Ramirez, Cristian Rincon-Guio (2023). The Role of Logistics 4.0 in Agribusiness Sustainability and Competitiveness, A Bibliometric and Systematic Literature Review. Operations and Supply Chain Management: An International Journal, 16(1), 109-120. https://doi.org/10.31387/oscm0520376
  10. Understanding the Impact of Digitalization on Buyer Supplier Relationship: A Qualitative Approach
    • Partha Pathak
    Abstract Full PDF Cite DOI: 10.31387/oscm0520377
    This study analyses the impact of digitalization on the Buyer Supplier relationship (BSR) in the context of Industry 4.0. An empirical qualitative research methodology was employed, with semi-structured interviews conducted with 23 procurement specialists from service sector organizations in India to obtain empirical data. A qualitative content analysis was then conducted to arrive at common patterns and ideas. The study found that procurement specialists perceive that digitalization has an overall positive impact on buyer supplier relationship. However, it is important to exercise diligence during the implementation of any digital tools to restrict dissatisfaction, and human touch is essential in certain areas like negotiation and conflict management. Additionally, data analysis can provide strategic advantages, but the quality of input data must be considered. The study highlights the positive and negative impacts of digitalization on BSR and provides implications for research and corporate practice. It is recommended that future studies should qualify the results by analyzing the BSR in relation to supplier type, as well as by considering other digital technologies such as Machine learning and Artificial intelligence.
    @article{oscm-2023-98,
  title={Understanding the Impact of Digitalization on Buyer Supplier Relationship: A Qualitative Approach},
  year={2023},
  author={Partha Pathak},
  journal={Operations and Supply Chain Management: An International Journal},
  volume={16},
  number={1},
  pages={121--132},
  doi={10.31387/oscm0520377}
}
    Partha Pathak (2023). Understanding the Impact of Digitalization on Buyer Supplier Relationship: A Qualitative Approach. Operations and Supply Chain Management: An International Journal, 16(1), 121-132. https://doi.org/10.31387/oscm0520377
  11. House of Risk (HOR) Approach to Manage Risk involving Multi-stakeholders: The Case of Automotive Industry Cluster of Multifunctional Rural Mechanized Tool (MRMT)
    • Sri Gunani Partiwi
    • Vina Nur Islami
    • Hudiyo Firmanto
    Abstract Full PDF Cite DOI: 10.31387/oscm0520378
    The agricultural sector is one of the potential sectors for the economic development of the Indonesian nation and the improvement of rural community welfare. Therefore, it needs to be well-managed, including through the provision of adequate supporting facilities such as transportation equipment that is suitable for the characteristics of the agricultural sector. PT KMWI is one of the companies that produces specialized transportation equipment designed to support agricultural activities in rural areas, known as the Multifunctional Rural Mechanized Tool (MRMT). The production involves several businesses and industries that are established within an MRMT automotive industry cluster. Effective cooperation and collaboration among the stakeholders in the industry cluster significantly determine the efficiency and effectiveness of the products produced. Therefore, it needs to be well-managed, and risk management needs to be implemented to maintain its functional stability using the House of Risk (HOR) method. From the application of HOR 1, the multistakeholder approach yielded the Combined Aggregate Risk Potential (CARP), and 6 priority risk potentials were selected based on a Pareto chart, which resulted in the determination of 13 mitigation actions. The risk potential with the highest CARP value among the priority risks is risk factor (A4) inaccurate demand forecasting. Then, the 13 mitigation actions were assessed using HOR 2, the multistakeholder approach, to obtain the Effectiveness to Difficulty (ETD) value of each mitigation action for every stakeholder.
    @article{oscm-2023-99,
  title={House of Risk (HOR) Approach to Manage Risk involving Multi-stakeholders: The Case of Automotive Industry Cluster of Multifunctional Rural Mechanized Tool (MRMT)},
  year={2023},
  author={Sri Gunani Partiwi and Vina Nur Islami and Hudiyo Firmanto},
  journal={Operations and Supply Chain Management: An International Journal},
  volume={16},
  number={1},
  pages={133--139},
  doi={10.31387/oscm0520378}
}
    Sri Gunani Partiwi, Vina Nur Islami, Hudiyo Firmanto (2023). House of Risk (HOR) Approach to Manage Risk involving Multi-stakeholders: The Case of Automotive Industry Cluster of Multifunctional Rural Mechanized Tool (MRMT). Operations and Supply Chain Management: An International Journal, 16(1), 133-139. https://doi.org/10.31387/oscm0520378
  12. Intelligent Teledermatology System: A Case of Implementing Artificial Intelligence-Based Services in Healthcare Supply Chain
    • I Ketut Eddy Purnama
    • Arta Kusuma Hernanda
    • Reza Fuad Rachmadi
    • Supeno Mardi Susiki Nugroho
    • Mauridhi Hery Purnomo
    • Anak Agung Putri Ratna
    • Ingrid Nurtanio
    • Afif Nurul Hidayati
    • Ahmad Rusdiansyah
    Abstract Full PDF Cite DOI: 10.31387/oscm0520379
    Teledermatology is part of telemedicine which provides remote services of skin disease diagnosis for patients by utilizing information and communication technology. This system has been used for decades and is increasingly used especially during the COVID-19 pandemic. However, none of the existing studies have reported the existence of an integrated web-based and mobile-based teledermatology application that integrates Artificial Intelligence. Hence, in this study, we propose the use of the so-called Intelligent Teledermatology System (ITDS), and how this system can support the healthcare supply chain. The development of ITDS complies with the Case-Based Reasoning approach. This system consists of three main functions: management information system, point of services, and intelligent systems. The ITDS provides complete features so that the supply chain of remote services for skin disease diagnosis can be delivered to patients. Furthermore, this system provides a classification function as part of a decision support system for dermatologists in making diagnoses. In terms of the supply chain, we have described that the supply chain concept is also applicable to services like teledermatology. Hence, the Intelligent Teledermatology System can be used to support the healthcare supply chain in this case the skin disease diagnosis services.
    @article{oscm-2023-100,
  title={Intelligent Teledermatology System: A Case of Implementing Artificial Intelligence-Based Services in Healthcare Supply Chain},
  year={2023},
  author={I Ketut Eddy Purnama and Arta Kusuma Hernanda and Reza Fuad Rachmadi and Supeno Mardi Susiki Nugroho and Mauridhi Hery Purnomo and Anak Agung Putri Ratna and Ingrid Nurtanio and Afif Nurul Hidayati and Ahmad Rusdiansyah},
  journal={Operations and Supply Chain Management: An International Journal},
  volume={16},
  number={1},
  pages={140--151},
  doi={10.31387/oscm0520379}
}
    I Ketut Eddy Purnama, Arta Kusuma Hernanda, Reza Fuad Rachmadi, Supeno Mardi Susiki Nugroho, Mauridhi Hery Purnomo, Anak Agung Putri Ratna, Ingrid Nurtanio, Afif Nurul Hidayati, Ahmad Rusdiansyah (2023). Intelligent Teledermatology System: A Case of Implementing Artificial Intelligence-Based Services in Healthcare Supply Chain. Operations and Supply Chain Management: An International Journal, 16(1), 140-151. https://doi.org/10.31387/oscm0520379
Other links